Shipping and returns

Payment

Payment can be made with major credit cards and digital wallets;
MasterCard, Maestro, Visa, Visa Electron, JCB, AMEX, American Express, Bancontact, iDEAL, Shop Pay, Apple Pay, Google Pay and PayPal.

Payment will be debited and cleared from your account upon dispatch or reservation of your order by Monies.
You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Monies, we will not be liable for any delay or non-delivery.

We will take all reasonable care, in so far it is in our power to do so, to keep the details of your order and payment secure, but we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Shipping And Delivery

Please note that all orders placed on www.monies.dk will ship directly from Denmark. Orders are shipped with UPS, FedEx, DHL, PostNord and GLS.

For all Non-EU orders local customs, taxes and fees may apply, which are not included in the total price.

Upon receipt local custom duties, taxes and fees may apply, which are not included in the price or shipping expenses. You may contact your local customs office for information regarding shipping from the EU to your country.

UPS, FedEx and DHL will act as a broker in collecting any customs due and may require additional information including personal tax ID.

Please contact us if you are in need of more information at info@monies.dk

We offer secure and fast complimentary worldwide shipping on all orders over €500

Please note that we currently are not offering delivery to Russia

Countries Type Price
Cart total under 500€ Cart total over 500€
Denmark GLS parcel shop 5 EURO Free shipping
GLS home delivery 10 EURO Free shipping
Post Nord parcel shop 5 EURO Free shipping
Post Nord home delivery 10 EURO Free shipping
EU UPS Express saver Accespoint 15 EURO Free shipping
UPS Express home delivery 20 EURO Free shipping
DHL Express ODD 30 EURO Free shipping
Sweden / Finland Post Nord Parcel shop 10 EURO Free shipping
UPS Standard Home Delievery 15 EURO Free shipping
UPS Express Home Delievery 20 EURO Free shipping
Norway / Switzerland UPS Express Home Delievery 20 EURO Free shipping
DHL Express ODD 30 EURO Free shipping
United Kingdom FedEx Express Home Delievery 25 EURO Free shipping
DHL Express ODD 35 EURO Free shipping
East Europe UPS Express Home Delievery 20 EURO Free shipping
DHL Express ODD 30 EURO Free shipping
USA / Rest Of The World FedEx / UPS Express Home Delievery 25 EURO Free shipping
DHL Express ODD 30 EURO Free shipping
Returns And Refunds

All items purchased on www.monies.dk have a 14 days full refund policy from the date of delivery. Contact us directly at info@monies.dk if you wish to refund your purchase.

Remember to attach your receipt of purchase (packing slip) or note your order no. when contacting us about a refund.

Monies does not cover return shipping costs for refunds.

Guide to refund/return shipping:

  1. Kindly fill out the packing slip from the order and include with the return item(s).
  2. Please pack the jewelery very carefully/tight in paper / bubble wrap.
  3. When we receive the item(s) we will make the refund using same payment method when purchased. Allow 2-4 business days for return transfer.

Return shipping address:
Monies
Nordre Toldbod 17.
1259 Copenhagen K.
Denmark
Att. Return

info@monies.dk / +45 33913333

Please provide tracking no. if available.
(Whitout tracking no. we cannot make the refund if the package is lost in transit).

Return shipping from NON-EU countries / USA:
Always remember to include proforma invoice stating: "Return of goods to original sender. No commecial value"
HTS/Tariffcode: 7117.90

Non-EU orders

For all Non-EU orders local customs, taxes and fees may apply, which are not included in the total price.

Upon receipt local custom duties, taxes and fees may apply, which are not included in the price or shipping expenses. You may contact your local customs office for information regarding shipping from the EU to your country.

UPS, FedEx and DHL will act as a broker in collecting any customs due and may require additional information including personal tax ID.

Please contact us if you are in need of more information at info@monies.dk

Brazil: To pass customs/duty in Brazil, you must add your CPF/CNPJ to the order notes at check out.

China: To pass customs/duty in China, you must add your Resident ID number in order notes at checkout.